kevinjconnell@hotmail.com 425-457-3407
SENIOR TECHNOLOGY MANAGER
Software Delivery
Enterprise Implementations Systems Engineering
Experienced IT
Manager offering 10 years of success leading all phases of diverse technology
projects; Degrees in Computing and Software Systems and Business
Administration (Finance); 7 years of software engineering and 14 years
of management in supply chain.
Software Engineer;
7 years of software engineering as a C++ developer on UNIX and Windows systems
Work closely with engineering staff on design decisions and white boarding as Project/Program Manager.
Excellent Communicator;
leverage
technical, business and financial acumen to communicate effectively with executives
and their respective teams. My
teams have direction and know how to have fun at work.
Expert in lean,
agile, and waterfall project management methodologies. Extensive track record for
developing high caliber teams and delivering enterprise projects that meet or
exceed timeline and budgetary targets.
Skills Summary
|
Project
Management: Custom
Software Delivery Retail
Payments Engineering System
Migrations/Integrations Enterprise Wide Implementations |
IT Project
Lifecycle: Lean/Agile
Methodology Estimation
and Forecasting Project
Scheduling Testing/QA/Rollout/Support |
Value Added Leadership: Enterprise Coordination Team Building & Mentoring Business & IT Planning Vendor Management |
Engineering Management
CDK Global Seattle, WA 2018 – present
Engineering Manager
Engineering and Delivery Manager for Incentives Domain
* Team supports Multiple Services to deliver offers and incentives originating from OEMs and Car Dealerships
* Engineering development of requirements for OEMS
* Manage delivery teams in Seattle, Detroit, and India
Technical Program Management
Ness Engineering Seattle, WA 2017 – 2018
Technical Program Manager
Cross Team Technical Program Manager at CDK Global, Seattle
* Websites Migration to AWS, 2 Regions Hot
* Initiative to support OEM Lease Finance Payments* Migrate Payments App to AWS
Proprietor
ConnellScapes Edmonds, WA 2016 – 2017
Proprietor
Getting Your Work Done For You. One Project at a Time
* Partnership with my two brothers to build or own company* AdHoc Projects
* Landscaping maintenance<
Program and Engineering Delivery Management
Nordstrom IT Seattle, WA 2007 – 2016
Senior Manager Technology 2014 – 2016
* Manager of
Delivery Managers overseeing Fixed Registers and Mobile POS * Directed Delivery Teams developing international features and payments * Drove Continuous Improvement * Reduce Cycle Times * Direct Reports were 3 Project Mangers, 5 Program Managers, Dev Engineers and SDETs * Had own development team working on critical payments programs
Payments Optimization and Data
Security - Store Systems; 2014 – 2016 $6M budget
Implemented EMV (Chip and PIN) at
POS
Bank relationship with Vantiv and vendor relationship with VeriFone
Implemented “Never Here Never
Clear” policy for payment card data
Replaced Nordstrom tokens with bank
tokens, converted over 80 million records
RDSF – Retail/Debit card
security features – Payments; 2015 – 2016 $300K budget
Sr. Software Delivery/Project Manager 2011 - 2014
Managed Project Managers. Had my own engineering teams.
Canada Store Systems; 2012 - 2014
$12M budget
Led 8 teams for store systems across
all store selling and fulfillment systems
International payments, implemented Chip and PIN (EMV)
Bank relationship with ChasePaymentech and vendor relationship with Ingenico
Fixed POS, Mobile ios POS, and
restaurant POS
Implemented Canada privacy
regulations
Implemented cross border returns and
exchange rate service
Store Fulfill Improvements and Settle
At Ship; 2012 $2.5M budget
Software Delivery/Project Manager 2008 - 2011
Personal Book Rewrite; 2010 - 2012.
Complete SOA rewrite of Nordstrom CRM tool with J2EE back end and Microsoft front end with HTML5 UI. Directed full stack engineering team.
MCR 4; 2009 - 2010 - This release
added Cedar Rapids Fulfillment Center to the Nordstrom Customer Order Management
system and included comprehensive routing and availability enhancements. Implemented markdown avoidance routing.
POS Platform Upgrade; 2008 - 2010.
Upgraded all POS registers and store servers OS platform and SQL platform. Developed multicasting solution. Revised all deployment and upgrade
scripts for database and register applications.
Project Lead Store Information Systems 2007 - 2008
2008 - Store Release 8; acting PM; 5
financial work plans, Implemented CPOS clusters, Vertex upgrade, Added Nordstrom
Notes as tender to Gift Card Platform, Personal Book productivity Improvements.
2007 - 2008 PL for Gift Card
Platform. Lead multiple offshift deployments; HW spedifications and purchasing, Implementation
2007 Store Release 6 Release
Coordinator
Engineering
Siemens Ultrasound Division Issaquah, WA 2001 - 2007
2006 - 2007 Sr. Software Engineer
Ultrasound Cardiology platform, C++
2003 - 2006 Engineer 2 Software Engineer
on Antares Ultrasound machine
Patent application (not submitted): 4 speed accelerator for 32 position control - 2005
2004 - 2005 Engineer 2 Menu System Lead
2003 - 2004 Engineer 2 Front End Applications
2001 - 2003 Software Engineer
on Legacy Unix based "Elegra" Ultrasound
machine
Applied Microsystems 2000 – 2001
Software
Engineer
2001 Eng 1 Soft Logic developer, C++
and Python to emulate chip performance for telephony industry
2000 Developed UNIX version of a
browser to view register settings of a chip
Early Career
– Supply Chain Management
McKesson General
Medical – Distribution and reserve
stock, pick and pack operations manager
Pacific Linen
–Manager of Distribution. Operations in Bothell, and Tukwila with 3rd
Party Logistics in Toronto, On.
Direct reports were Traffic Manager, Tukwila DC Manager, Bothell DC
Manager, Returns and Authorizations Manager.
Created time and motion based metrics and greatly improved productivity based on industrial engineering principles and stats learned at Meier & Frank
Facilitated implementation of ERP system
Frito-Lay
- Regional operations including full P & L and staffing, 3 full distribution centers (Everett, Redmond, Auburn)
and remote drop warehouse locations in Mount Vernon, Bellingham and Wenatchee
Facilitated new product ordering system rollout across region
Managed fleet operations for 143 route trucks
Meier & Frank
- Hard Lines processing manager,
non-apparel merchandise distribution
Education
& Credentials
BS Computing and Software Systems, University of Washington, 2001
BA Business Administration (Finance), University of
Washington
Certificate in C Programming, UW Extension